Advice and answers from the SendOutCards Team

Do SendOutCards points expire?

When using the SendOutCards system, you will need to add points to your account to send cards and gifts. As outlined in sections 6.4-6.6 of the SendOutCards Policies and Procedures, points expire per the below guidelines. To view your current points balance and the expiration date of those points, click on the Manage Points & Expense from the Main Menu, or click this link: Manage Points & Expense.

Monthly Subscription Points: Monthly subscription points expire after 18 months if unused. However, if a purchase has been made on the account within 12 months of when the points are set to expire, the points will remain in the account until they are used or a period of 12 months has elapsed without a purchase on the account.

Bundle Bonus Points: Bonus points included with the purchase of any bundle expire after 60 days from purchase date if the points are unused.

UPDATED 4/15/2016

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