Subscription Purchases: All Subscription purchases are non-refundable beginning with the first order following the initial order.
Retail product orders: All orders for unused retail products, including bundles of retail products, are refundable for 3 business days* from the date of purchase. All refunds will be credited back to the original payment method within 7-10 business days.
Affiliate Renewal: Upon voluntary cancellation of an Affiliate account, the paid Affiliate renewal is refundable in full.
Gift Store Items: Please contact Support to inquire about your specific gift refund policy.
How do I request a refund from SendOutCards?
To request a refund please contact the SendOutCards Customer Success Department by clicking here.
*See SendOutCards Policies & Procedures, section 8 for additional refund policy details found here.